Returns & Refunds

Returns & Refunds

RETURNS

If you have bought a large item such as a bed or mattress which is damaged or faulty and would like to return it, we will be able to arrive at your home and take your item away. All we ask is that your item is in pristine condition so please take care of them and where possible ensure they are in their original packaging (you can open the packaging to inspect your item).

To arrange a suitable day for us to pick up your item please call 0141 554 0792.

For online and telesales orders, you can only return an item within 14 days from the date of your delivery.

 

REFUNDS

We will refund you as soon as you let us know that you want a refund or from the date that we receive your item back. Online orders will be refunded within 14 days of notification prior to delivery or 14 working days from the date we recieve your item.

You will be refunded on the card that you used to pay for your item or refunded by cheque if you paid in cash or by cheque.